Read some of the most frequently asked questions to our staff and medical professionals.

Contact us at (740) 281-3663 or use our Appointment Request Form to make an appointment at any of our sites and with any provider. If you are a new patient, we will schedule your first appointment and give you instructions on what to bring to your first visit. You cannot make an appointment through Facebook or other social media outlets.

Contact us at (740) 281-3663. Due to the great demand for appointments, we ask that you provide at least a 24 hour notice of cancellation or alert us as soon as you know you have to cancel your appointment. Please note, you cannot cancel appointments through Facebook or other social media outlets.

In general, we do not accept walk-ins and scheduled appointments are always preferred.

Your provider will send your prescriptions directly to the pharmacy of your choice. Please contact your pharmacy directly for medication refills. If your insurance does not cover your prescription, our technicians will help you apply for patient assistance if you qualify for discounted medications.

The easiest way to contact your Provider is by calling (740) 281-3663 or use our Contact Us Form.

A recommendation made by your Primary Care Provider (PCP) to see a different provider or specialist for services typically outside your PCP’s scope of practice.

A review to determine coverage for your specialized medical service and to verify the need for this service by your insurance company. Pre-authorization may be requested before any services can be provided. It takes approximately 7-10 business days to get pre-approval. If the referral is denied the insurance company will send a letter to the patient stating why the authorization was denied.